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» Click here for CoA/CoC/IFU requests.
All certificates of analysis, instructions for use, certificates of compliance, safety data sheets, technical bulletins, and white paper & usage recommendations are located on the client dashboard. To access the dashboard, please log into your OriGen account or register for an account below. Typically, accounts are approved within a few business days. You will receive an email notifying you that your account has been approved. Please note: a company-provided email addresses are required for approval.

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If you are located in the United States, Canada, or United Kingdom use this form to request a quote. If you are outside the US, Canada, or the UK please select 'Find a Distributor' from the dropdown.
If you are not located in the United States, Canada, or United Kingdom please select 'Find a Distributor' in the dropdown.
OriGen Biomedical has many global distributors. If you are not located in the United States, Canada, or United Kingdom use this form to find a distributor in your area. If you are located in the US, Canada, or the UK please select 'Request a Quote' in the dropdown.
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Orders for Next Day or Next Day Morning must be submitted by 2PM CT
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Product Line*
- Cryo- preservation
- Cell Culture
- Solid Tissue Cryo- preservation
- CryoPur DMSO Solutions
- Accessories
- Liquivent
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Products You'd Like A Quote On*
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Products You'd Like Samples Of*
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How can we help you?*
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Quantity*
The product was used for:*
- Treatment
- Diagnostic
Will the product be returned for investigation?*
- Yes
- No
- TBD
Please provide a reason for non-return of the item.*
In what country did the event occur?*
Event Occurrence Date*
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Was there a death and/or patient adverse event?*
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Please explain what type of harm came to the patient?*
Was medical intervention of any kind needed for the patient? (Such as drugs or antibiotics given to the patient, etc).*
- Yes
- No
Is there an allegation of product defect or are you simply informing us of an incident where our product is a concomitant device?*
What regulatory body was notified?*
At what point was the complaint noticed?
- Prior to Use
- During Use - Filling
- During Use - Freezing
- During Use - Thawing
- Prior to Shipping / Transport to Facility / Transplant Unit
- Receipt at Facility / Transplant Unit after Shipping / Transport
Response requested?*
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In Your Own Words, Please Describe the Complaint*
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How did you first hear about OriGen?*
We'd love to know more about how you heard about us below.
What specific issue or challenge are you looking to solve?*
Please be as thorough as possible to best assess your custom product development request.
What volume of product are you interested in, or what order quantity do you require?*
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OriGen Hours

Monday-Friday: 8:00 AM- 4:30 PM CST

Email: General Email
Phone: +1.512.474.7278
Toll Free: +1-800-233-9014

Technical Support

Cell Biology and Cryopreservation Products

Email: Technical Support

Telephone: +1.512.474.7278

Need Help with an Order?

Contact sales with questions regarding a quote for any OriGen Biomedical® product. If you have additional product questions, customer service can help.

Contact Sales

Find a Distributor

OriGen Biomedical has many global distributors. Provide your contact information and your questions through the website and a distributor will reach out to you promptly.

Find a Distributor

Customer Service

Headquarters
7000 Burleson Rd, Bldg D
Austin, Texas, USA 78744-3202
Email: Sales / General
Tel: +1-512-474-7278
Toll Free: +1-800-233-9014

 

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Regulatory
View Regulatory Information

Customer Product Survey
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European Sales Contact
Tel: +49-7475-915591
Fax: +49-7475-914718

European Sales Questions:
Sales Europe
European Orders:
Orders Europe

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^{OriGen Biomedical® is a registered trademark of OriGen Biomedical, Inc.}

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